Shipping policy
Title and ownership
Title to, ownership and risk of loss of all wines and spirits shall pass from Berry Bros. & Rudd to the customer in the District of Columbia upon full payment of the purchase price. You take all responsibility for arranging and paying for the shipment of alcohol being transported out of the District of Columbia to destinations other than Florida or New Hampshire and determining the permissibility of such shipments under applicable law. BB&R makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state.
Sales Tax & State Fees
For deliveries to New Hampshire and Florida, tax will be assessed based on the state’s current applicable rate. For wine and spirits pickups and deliveries within the District of Columbia, as well as all other sales (regardless of where customer subsequently directs shipment, District of Columbia sales tax will be assessed.
Sales tax will not be applied only where BB&R has been provided, in advance of the release of the property, with a valid exemption certificate recognized by the District of Columbia.
Legal age requirement
Please see our terms and conditions regarding eligibility, available here.
Collection & Shipping
Orders placed before 12pm EST are typically processed the same business day, while those received after 12pm will be processed the following business day.
Acknowledgement of an order by Berry Bros. & Rudd does not constitute a guarantee that shipment can be completed. If shipment by Berry Bros. & Rudd is prohibited by law or otherwise not permitted, the customer will be notified and the order will be adjusted or canceled accordingly.
In-Store Pick-Up
Clients may collect wines from our retail store at 888 17th Street NW. Please select "In Store Pickup" at checkout.
Orders placed will generally be available for pick-up after 12pm the following business day Monday through Friday. Orders placed on Friday after 12pm will be available for pick up on the following Monday. We will confirm your pick-up by email or phone. All orders must be collected within seven business days of being placed. Uncollected orders will be returned to the warehouse for an additional fee of $25.
Shipping
Local delivery
Berry Bros. & Rudd provides delivery within the District of Columbia only. We currently offer same day delivery on orders placed before 12pm. Orders placed after 12pm on Friday will be delivered on the following Monday, no weekend deliveries are available.
Delivery fees apply as follows:
| Delivery | Cost | |
| Washington, DC | Same Day if ordered before 12pm, no weekend deliveries available |
All deliveries are subject to DC sales tax (10.25%). |
At the time of delivery, the recipient must present a valid government-issued photo identification verifying that they are at least 21 years of age. If delivery cannot be completed, the order will be returned to us, and you will be responsible for the original delivery fee plus a return fee equal to that delivery fee. Should you wish to have the order redelivered, an additional delivery fee will apply.
Once an order is confirmed, a tracking number will be provided. Delivery times are estimates only and may be affected by traffic or other conditions.
Interstate shipping
Florida & New Hampshire
Berry Bros. & Rudd may ship to states that permit direct-to-consumer retailer shipments and where the company holds the required licenses or permits. At present, shipments are available to Florida and New Hampshire and Berry Bros. & Rudd may expand the number of eligible states in the future. By requesting shipment to an authorized state, the customer appoints Berry Bros. & Rudd to engage a common carrier to deliver wine on the customer’s behalf. Certain states impose restrictions on the volume of wine that may be shipped, while others prohibit alcohol shipments entirely. If a customer’s state does not allow direct retailer shipments, Berry Bros. & Rudd USA will be unable to complete the order. Limitations applicable to shipments into Florida and New Hampshire are set forth below:
- New Hampshire
Berry Bros. & Rudd has a permit to ship up to sixty bottles of wine per client address per year, and we are obliged to collect an 8% fee on all wine purchases shipped into the state of New Hampshire.
Shipping Rates (DC and Permit States)
| Delivery | Cost | |
| FL, NH | UPS/FedEx 2day or Ground Shipping available | Quoted at check out |
When you place an order, the order total reflected at checkout includes costs of wine and spirits, less any discounts and credits (as applicable), before taxes or shipping fees. Shipping rates are calculated at checkout based on the delivery address, shipping method, and the quantity and weight of bottles or cases. An order confirmation will be provided and will include the shipment tracking number. We will provide a delivery estimate for informational purposes only when you enter your shipping address at checkout. Actual delivery times and rates are subject to change.
All orders shipped to New Hampshire or Florida will be repacked into secure shipping containers designed to protect the wine and spirits during transit. Shipping rates include the cost of all packing materials.
All Other States
For orders to destinations other than the District of Columbia, Florida and New Hampshire, customers may select “Customer Arranged Delivery” at checkout. Upon full payment of the purchase price — including applicable District of Columbia sales tax — the customer assumes full responsibility for transporting the wines and spirits from the District of Columbia to their destination.
Customers may also choose to use our partner, St. James Cellars, for storage or logistics services, as described under “Storage” below. If you would like to arrange delivery yourself, your order will be transferred to St James Cellars once your purchase is confirmed. St. James Cellars will then contact you directly regarding shipment. St. James Cellars might suggest shipping alternatives, but you will be responsible for arranging shipment. Visit their website here to learn more.
Payment in Full Prior to Delivery or Shipment
All purchases, including the cost of wines and spirits, shipping fees, taxes, and any other applicable charges, must be paid for in full prior to delivery or transfer to St. James Cellars.
International Orders
We do not currently offer international shipping, but would be delighted to make an introduction to international shippers.
Weather Conditions
The shipment of fine and rare wine requires special handling. Exposure to extreme heat or cold may cause damage.
During winter and summer months, if customers in New Hampshire & Florida elect to proceed with shipment during winter or summer months, Berry Bros. & Rudd will require the customer to sign a waiver of liability, thereby assuming all responsibility for any loss, damage, or deterioration arising from weather conditions. Berry Bros. & Rudd USA shall not be liable for any weather-related loss or damage where the customer has declined expedited service or executed such a waiver.
If customers do elect to ship during these months, they are strongly encouraged to select UPS or FedEx 2Day Air service in order to reduce the risk of weather-related damage.
During such periods, Berry Bros. & Rudd generally does not ship orders on Thursdays or Fridays to avoid carrier storage over weekends.
As an alternative, Berry Bros. & Rudd will hold orders in its temperature-controlled warehouse until weather conditions permit safe shipment (up to a maximum of 120 days) at no additional charge.
Original Wooden Cases (OWC)
Where wines are packaged in original wooden cases and purchased in full case quantities, such packaging will be made available for shipment via UPS or FedEx at the buyer’s expense. The case and the wine will be shipped separately. Shipping costs will vary based on method, weight, and destination. For deliveries by courier service or in-store collection, wines purchased in full case quantities and packaged in original wooden cases will be delivered or collected in their original packaging.
Storage
Storage Terms: All products which are not (i) arranged for pick up or delivery using customer’s carrier accounts, (ii) picked up or delivered in the District of Columbia of (iii) delivered to Florida or New Hampshire will be automatically placed into storage with St James Cellars, our preferred storage partner. St James Cellars will provide free storage on for 120 days after your purchase. After this time, St James Cellars may assess storage fees at the rates listed at stjamescellars.com. Such storage will be subject to you agreeing to and abiding by the St James Cellars’ Terms and Conditions, which can be found on St James Cellars’ website located here.
Non-arrival, loss, breakage & returns
BB&R takes great care in the storage, packing, and shipping of all wines and spirits. If your order arrives damaged or fails to arrive as expected, please notify us in writing within three (3) days of delivery or the anticipated delivery date so that we may investigate and resolve the issue promptly.
BB&R is unable to accept returns or exchanges of alcoholic beverages except in cases where the product is defective in quality, or where an incorrect item was shipped. Orders placed in error, or where you have simply changed your mind, cannot be returned or refunded.
To submit a return or exchange request, please contact us at us@bbr.com.
- The item must be returned to our Washington, District of Columbia store, or the customer can request pickup by carrier for an extra charge.
- If pickup by carrier is requested, we will send a prepaid shipping label to affix to your return/exchange package.